About Us

Welcome and thank you for shopping at OfficialHarryPotterCostumes.com! Whether you are looking for a Harry Potter Wand or an Officially Licensed Harry Potter Deluxe Costume, we are your first choice for Harry Potter costumes, masks and accessories.

At OfficialHarryPotterCostumes.com your privacy is our number one priority. As a partner of Yahoo! Merchant Solutions, we provide you with the most advanced and secure shopping experience which includes Secure Socket Layer (SSL) 128-bit encrytption for transmitting your payment information and our site is compliant with the Cardholder Information Security Program developed by Visa and MasterCard.

OfficialHarryPotterCostumes.com understands that being able to find the product that you want, purchase it at the best price available and receive it on time are all vital factors in your buying decision. We offer the largest variety of costumes, masks and accessories available and all of our products are officially licensed by the Turner Entertainment Company. We shop the competition daily so that you don't have to! You can feel confident that you are receiving the best possible price with each product that you purchase. Last but not least, OfficialHarryPotterCostumes.com has partnered with UPS to make sure that your products are delivered safely and on time with a wide selection of delivery options to your home or office.

For your convenience, we offer multiple payment solutions including Visa, MasterCard, American Express, Discover and Paypal which includes eCheck processing.



Size Chart

Click here to view a size chart



Contact Us

Customer Service: customerservice@OfficialHarryPotterCostumes.com

Returns: returns@OfficialHarryPotterCostumes.com

Toll Free 800 Number: 1-866-508-3360

Mailing Address:

OfficialHarryPotterCostumes.com
12122 12th Ave S
Burnsville, MN 55337



Hours of Operation:

Monday - Friday 8:30AM - 5:00PM Central Time
Saturday & Sunday CLOSED

Shipping and Returns

SHIPPING: All In-Stock items are shipped within 24 hours. Shipping costs vary by product. Please review your shopping cart for actual shipping charges. In order to find out the exact shipping charges add the items you wish to order into your shopping cart and enter your zip code and hit apply. All Special Order items ship within 5-7 business days depending on availability.


EXCHANGES: ALL EXCHANGES MUST BE APPROVED WITH AN RMA NUMBER PRIOR TO BEING RETURNED. To request an RMA(Return Merchandise Authorization) Number please fill out the form at the bottom of this page, if you have any questions about exchanges you may email us at returns@OfficialHarryPotterCostumes.com.

Due to the nature of our business, we only accept exchanges with an RMA Number if the product is in its original package and has never been worn (except to verify that the size is correct). Items that show any sign of use including dirt or stains of any type, evidence of being washed or products that were not properly folded and repackaged like new will not be exchanged.

Exchanges made for a different size will be issued the same model costume in the correct size only.
Exchanges due to defect or damage during shipment can be exchanged only for the same product and size.
RMA Number must be requested within 14 days of receiving the product for exchanges.
We must receive the product back within 30 days of the purchase date.
The buyer is responsible for original shipping fees and for shipping the costume back to us. We will cover re-shipping the correct size to the buyer.
Your return must include the RMA Number on the outside of the box or your package may be rejected.
Please include a brief description of the reason for your exchange which includes the correct size if exchanging for another size.

RETURN FOR REFUND: ALL RETURNS MUST BE APPROVED WITH AN RMA NUMBER BEFORE THEY CAN BE SHIPPED BACK TO US. To request an RMA(Return Merchandise Authorization) Number please fill out the form at the bottom of this page, if you have any questions about returns you may email us at returns@OfficialHarryPotterCostumes.com.


Due to the nature of our business, we only accept returns with an RMA Number if the product is in its original, sealed packaging and has never been worn. All products that are returned for a refund are subject to a 15% restocking fee. (This does not apply to exchanges for a different size product)

RMA number must be requested within 7 days of receiving the product.

2. Product must be shipped back to us within 14 days of receiving the product.


3. We must receive the product back within 30 days of the purchase date.
   
The buyer is responsible for all original and return shipping fees.

Your return must include the RMA Number on the outside of the box or your package may be rejected.
We charge a 15% restocking fee on all returns for refunds UNLESS there is a manufacturer defect.
The refund will be sent back to the buyer in the same manner in which it was paid for.